Available for hire
Candace Zhang
Hi! I’m Candace.
With 6+ years of experience, I’ve redesigned complex enterprise workflows, improved e-commerce experiences, and built scalable design systems used across teams. I focus on simplifying complexity to drive adoption, improve efficiency, and create measurable business impact. I work closely with cross-functional teams and use AI-native tools to accelerate the path from insight to shipped product.
Work that shipped
Led the redesign of a multi-step compliance survey with 10 input types and branching logic, built for non-technical users at relief organizations. Cut task completion time by 10% in usability testing, helping 900+ NGOs keep the profiles donors rely on accurate and up to date.
Led the end-to-end redesign of core e-commerce flows for a home improvement marketplace, grounded in experimentation and behavioural data. Lifted conversion by 15% on top SKUs and reduced cart abandonment by 15%.
Expanded and standardized a platform-wide design system during an Angular-to-React rebuild, delivering 40+ tokenized components and interaction patterns. Adopted across all four user roles on the platform: organizations, internal admins, media, and donors.
Rebuilt an overlooked free sample flow into a standalone entry point into the purchase funnel, giving buyers a low-commitment first step. Validated regional and quantity variations through A/B testing.
Kind words
Candace is a multitalented Rock Star that can design amazing things. I was impressed with her ability to quickly get up to speed, her eye for design, and her willingness to contribute new ideas. If you have the opportunity to work with her, DO IT!
Candace is one of the most patient and thoughtful designers I’ve ever worked with. She listens with care, supports the team with kindness, and is an absolute joy to work with.
Candace brought curiosity, thoughtful ideas, and a fresh perspective to every project. She sparked meaningful conversations, helped the team navigate complex UX challenges, and was a pleasure to collaborate with. I’d gladly work with her again.
Candace consistently brought a high level of care and craft to her work. Her polished presentations and thoughtful storytelling made complex ideas easier to understand, strengthened team discussions, and helped everyone move forward with greater alignment.
